The Latest RingCentral News
Product and Solution Information, Press Releases, Announcements
|12/19/2019 - How Cloud Communications Solutions Facilitate Care Coordination
Jack is a 55-year-old patient recovering from knee surgery. His team of healthcare providers consists of dispersed clinicians including nurses and physicians within his orthopedi . . .
|12/03/2019 - RingCentral Receives Frost & Sullivan 2019 Market Leadership Award
We are pleased to announce that, for the third time, global research firm Frost & Sullivan has awarded RingCentral with the honor of the 2019 Market Leadership Award in the Hoste . . .
|10/16/2019 - 5 Use Cases for Cloud Communications in the Healthcare Sector
When you think of the cloud, what comes to mind? Maybe you think of the apps on your smartphone? Perhaps some of those apps are associated with your facility’s electronic medica . . .
|10/02/2019 - Using AI to Power Smart Automation of the Contact Center
Key Take Aways Contact centers and CCaaS vendors are turning to automation to meet growing customer demands As artificial intelligence in contact centers increases, vendors . . .
|07/03/2019 - How to build a modern digital service strategy for every channel
Understand your existing digital communication channels To map out an omni-digital strategy, you need to understand your present state. Though you are focusing on your channels, . . .
|06/25/2019 - Why Now Is the Time to Jumpstart your Digital Customer Engagement Strategy
The growth of digital communication technologies—particularly messaging and social media—has clearly created a dramatic change in how we all communicate. As traditional channels . . .
|06/05/2019 - 5 Key Benefits of Cloud Contact Center 2.0
The modern call center has moved to the cloud, and it’s never looking back. Evolving from Contact Center 1.0, which was heavily grounded in physical infrastructure and significa . . .