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|RingCentral Reimagines User Experience for Communications and Collaboration with New Unified Desktop App|
|Posted: Tue May 05, 2020 11:35:55 AM|
Enables users to switch real-time between devices and different modes of communication including team messaging, calling, and video meetings
BELMONT, Calif.--(BUSINESS WIRE)-- RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced the launch of the new RingCentral unified desktop app, an entirely reimagined user experience for enterprise communications available both on Windows PCs and Macs. The new unified RingCentral desktop app is a modern contextual and collaboration-centric app that includes RingCentral’s Message Video Phone™ (MVP) capabilities in a single solution for a streamlined experience.
“Organizations face the new reality of their entire workforce working from home. Providing employees with communications solutions that enable them to be productive from any device, anywhere and on any mode of communication has become an absolute necessity for business continuity and success,” said Will Moxley, chief product officer, RingCentral. “With the new desktop app, we’ve modernized and reimagined the user experience and taken productivity to the next level for the digital enterprise.”
Key new differentiators in the RingCentral desktop application include:
“For far too long, we’ve been faced with fragmented communications that create silos and make enterprise communications more challenging than it needs to be,” said David Baker, chief information and digital officer, Pacific Dental Services. “The new RingCentral desktop app makes it much more efficient for us to communicate, share documents, make calls and schedule, join and host video meetings. The ability to switch between different modes of communication, and between devices, is extremely productive for team members and it’s a total game changer. In addition to using the new desktop app, RingCentral is also powering our Teledentistry platform with RingCentral Video, which has been essential in treating our patients during this crisis.”
The clean and refreshed redesign of the RingCentral desktop application enables users to be more productive with a simplified experience.
“For enterprise communications users, easy to navigate solutions with a modern interface is a must have. But these users are on the go now more than ever which means they also require a multi-modal application that works the way people truly work. RingCentral’s new desktop application addresses this with fast and seamless call switching between desktop and mobile as well as including all the essential capabilities needed to communicate and collaborate in today’s digital enterprises,” said Fazil Balkaya, Principal Analyst at Synergy Research.
The new desktop version will be available starting May 7.
1 Based on internal QA testing results